Last Updated: 12/05/2025
At International Divorce Office, we work to provide fast, professional, and reliable international divorce services. Because our services involve legal work that begins immediately upon purchase, our refund conditions follow the standards of legal service providers.
1. General Refund Rule
All payments made for divorce services are non-refundable once we begin reviewing your case, preparing documents, or communicating with legal representatives.
This includes:
- Case evaluation
- Document review
- Drafting or preparing divorce paperwork
- Legal guidance or communication with attorneys
- Scheduling or submitting documents to legal authorities
2. When You May Be Eligible for a Refund
A refund may be considered only if all of the following conditions are met:
- You made the purchase by mistake.
- Our legal team has not started reviewing your documents.
- No documents have been prepared or initiated.
- No consultation or communication has taken place regarding your case.
If these conditions apply, contact us within 24 hours of purchase.
3. Situations Not Eligible for Refund
We do not offer refunds in the following situations:
- You change your mind after the service has started
- You fail to provide the required documents
- You become unresponsive or delay the process
- You are no longer interested in proceeding
- You were not eligible for a divorce due to incorrect or incomplete information provided by you
- Government or court delays are beyond our control
4. Service Guarantee
If we make an internal error (for example, incorrect document preparation), we will correct it at no additional cost.
5. Chargebacks
Filing an unauthorized chargeback while services are active or completed may result in:
- Immediate suspension of services
- Submission of evidence to the payment provider
- Possible legal steps for recovery of service fees
We strongly encourage clients to contact us first to resolve any issues.
6. How to Request a Refund
To request a refund (if eligible), contact:
Email: support@internationaldivorceoffice.com
WhatsApp: 1(809) 452-0662
Include:
- Full name
- Order number
- Reason for the request
- Supporting details
We will respond within 2 to 5 business days.
7. Agreement
By purchasing from International Divorce Office, you agree to this Refund Policy.