Last Updated: 12/05/2025
International Divorce Office is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.
By accessing or using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information You Provide
- Full name
- Email address
- Phone number or WhatsApp number
- Country of residence
- Information related to your marriage or divorce case
- Uploaded documents (IDs, certificates, etc.)
- Payment details (processed securely by third-party providers)
1.2 Automatically Collected Information
- IP address
- Device information
- Browser type
- Pages visited
- Time spent on the website
- Cookies and tracking technologies
1.3 Information from Communication
If you contact us by email, phone, or WhatsApp, we may store the content of the communication for service and quality purposes.
2. How We Use Your Information
We use your information to:
- Provide and manage divorce services
- Prepare legal documents
- Respond to inquiries or support requests
- Process payments
- Improve website functionality
- Comply with legal obligations
- Prevent fraud and enhance security
We do not sell your personal information.
3. Legal Basis for Processing (GDPR)
For users in the European Union or EEA, we process your data based on:
- Contract Performance: To provide the services you request
- Consent: When you submit forms or documents
- Legitimate Interest: Security, fraud prevention, and site optimization
- Legal Obligation: When required by law or courts
4. How We Share Your Information
We may share your information with:
- Licensed attorneys who handle your case
- Notaries or court representatives
- Payment processors (Stripe, PayPal, etc.)
- Trusted service providers assisting with website hosting or security
- Government or court authorities, when legally required
We never share your information with advertisers or unrelated third parties.
5. Data Storage and Security
We implement strict security measures to protect your data, including:
- Encrypted communication (SSL)
- Secure document storage
- Limited internal access
- Regular malware and security scans
Despite these measures, no system is completely secure. You use the website at your own risk.
6. Data Retention
We retain your information only as long as necessary to:
- Provide our services
- Comply with legal or accounting requirements
- Resolve disputes
You may request deletion of your data, as allowed by law.
7. Your Rights (GDPR and International)
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request the deletion of your data
- Restrict or object to processing
- Request a copy of your data (data portability)
- Withdraw consent at any time
To exercise these rights, contact us at:
Email: support@internationaldivorceoffice.com
8. Cookies and Tracking Technologies
We use cookies to improve your browsing experience, including:
- Essential cookies (site functionality)
- Performance cookies (analytics)
- Security cookies (protection and login validation)
You can disable cookies in your browser settings, although this may affect website functionality.
9. International Transfers
Your information may be stored or processed in countries outside your own, including the United States or the Dominican Republic.
We ensure appropriate safeguards for international data transfers according to GDPR and other regulations.
10. Children’s Privacy
Our website is not intended for individuals under 18 years of age.
We do not knowingly collect information from minors.
11. Changes to This Policy
We may update this Privacy Policy at any time.
When updated, the “Last Updated” date will change.
Continued use of the site means you accept the updated policy.
12. Contact Information
If you have questions about this Privacy Policy, contact us at:
International Divorce Office
Email: support@internationaldivorceoffice.com
WhatsApp: 1(809) 452-0662
Office Address: Calle Paraguay, edif. # 9, Local 56, proyecto habitacional Mauricio Báez. Santo Domingo, D.N.